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The key to understanding what’s going on

Jay Cross

MARCH 26, 2010

Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated. Social Software: Get Affiliated. Want to understand the emerging world of social software? While the technology is nothing spectacular, social software is one of the catalysts of the change.

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Come Together

Jay Cross

DECEMBER 7, 2009

The use of instant messaging migrated from high school to corporate life. Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. Today’s organizations are learning the power of people working together in real time.

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