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Why Corporate Training is Broken And How to Fix It

Jay Cross

Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Training departments purchased libraries of this garbage and touted cost savings. Venture capitalists funded scores of eLearning companies, most of which disappeared in the dot-com crash a few years later.