Living in Learning

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PERFORMANCE SUPPORT:  Start with a Learning Performance Assessment

Living in Learning

LMS Market Trends revealed 48% of organizations desire a "new or different learning technology" and nearly half (47%) are at least seeking to "revise their current learning strategy". Why revise learning strategy? Why does dissatisfaction exist?

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Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. The advent of Experience API [a.k.a. Tin Can], becoming a reality in early 2013, is turning the conversation from, "Do we really need to go there?"

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Myths, Monsters & Performer Support

Living in Learning

Selling the shift from classroom training to on-line e-learning, and then back again as a compromise to protect a draft pick and a player to be named later. Training as a profession has always sort of been in a “sales” role. We sold sexy flash-based on-line courses. We sold the need for a big honking LMS.

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Assembling the Performance Support Strategy Puzzle

Living in Learning

I would even go so far as positioning a Performance Support Strategy as a key driver over a Learning & Development strategy. Performance Support is a lot more complex than a job aid.