Rob Hubbard

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Stop Wasting Time: Designing Effective and Efficient Learning Systems

Rob Hubbard

The production of video, graphics and audio? For example; enter data into a system with zero errors, sell a product more effectively or manage a project to completion on time and within budget. What’s the biggest cost in any elearning or training programme? The instructional design time? The subject matter expert’s time?

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Case Study: Waterstones Academy – Goal-Based Learning for Booksellers

Rob Hubbard

With the introduction of the Kindle as a product range, there was a need to train booksellers on how to operate and sell these new devices, so that they could offer the best possible service to customers. We also included embedded quizzes and surveys using a third party tool, to reinforce their learning. The Challenge.