Performance Support Tools From Quick Reference Guides To Mobile Apps
Dashe & Thomson
MAY 9, 2018
A tool or resource, ranging from print to technology-supported, which provides just the right amount of task guidance, support, and productivity benefits to the user, precisely at the moment of need." – Marc Rosenberg. A QRG providing a list of common codes would allow its users to process bills more quickly and accurately. Checklists.
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