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CRM + Performance Support = Business Value

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Analysts such as Gartner, AMR, and Forrester Research have been studying the problem for more than a decade and each has issued alarming failure statistics at various times. High CRM implementation failure rates are well-known.

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10 Questions to Ask When Choosing a Digital Adoption Platform

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While this is an exciting statistic, it doesn’t mean digital transformation is easily achieved. Digital transformation is booming and its benefits are being felt across many industries. In fact, companies with digital-first strategies are 64% more likely to achieve their business goals than their competitors.

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