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Gen X + Gen Y: A Perfect Marriage?

CLO Magazine

Gen Y’s adoption of Gen X innovations, such as Google, YouTube and Amazon, has inspired technologies like Facebook and Dropbox. Forrester Consulting conducted a “ Social Technographics &# study commissioned by Citrix online in 2010 to examine the use of social media and networking in the workplace.

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Why Your Business Needs a Chatbot in 2020

Mobile Coach

A common mistake when envisioning chatbots is to think of the Artificial Intelligence (AI) depicted in movies like Ironman’s Jarvis or HAL in 2001: A Space Odyssey. This requires the chatbot to be present on common mobile messaging channels such as SMS, WeChat, WhatsApp, LINE, Facebook Messenger, etc. .