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Reflections on WES 2010

mLearning Trends

Participation at WES is open to anyone interested in “The World of BlackBerry” though this year’s attendees (6,000+ and up 20% from 2009!) Virtually everyone we encountered throughout the four-day conference seemed to have either a mission to learn or a budget to invest (many had both!) and opportunities abounded!

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Social Business by the Numbers

Marcia Conner

In followup to my list of websites with data relevant to social business , many people have asked for pointers to some of the most interesting data about social media, social business, and engagement. Although face-to-face will remain the most prevalent form of customer interaction, CEOs expect a step-change in the use of social media.

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Remote Work by the Numbers

Marcia Conner

Consider creating [link] In followup to my list of websites with data relevant to social business , many people have asked for pointers to interesting data about social media, social business, and engagement. Over 1/2 expect social channels to be a primary way of engaging customers within five years. 58% are using it.