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ROI: It’s All About Proximity

CLO Magazine

What can I do to finally associate employees attending or consuming one of my training programs — be it instructor-led or virtual — with their ability to truly produce business results? I’m not saying training does not contribute to a learner’s on-the-job performance, but in the sense of measuring a Kirkpatrick or Phillips level 4/5 impact, we all know “contributing” is not a strong word. The next fair metric related to training is knowledge gain.

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Weighing the Options: Different Schools of Thought

CLO Magazine

“Now everybody is under the gun, and for the most part training budgets and training providers have failed to demonstrate business value.” Jack Phillips, chairman of ROI Institute Inc., a learning metrics and measurement consultancy, is a proponent of this approach. Phillips, who started the ROI Institute in 1993 and has written a number of books on the subject, adds a fifth level, return on investment, to the taxonomy.

Putting Thought to Work: Evaluation in Practice

CLO Magazine

The company organizes its learning evaluation data using a tool, Metrics That Matter, from KnowledgeAdvisors that connects directly to its learning management system. Managers input progress measures into the LMS, which streamlines the data to Metrics That Matter. Then she said the tool automates levels 1 through 5 — including the Phillips ROI model — to help learning leaders report and analyze the data.

Three Challenges Faced by Today’s L&D Leaders

Your Training Edge

Technology and accompanying business realities have not only changed the way we work, but also the way we learn. The need to show the real business impact of our efforts is greater than ever before. Rob Brinkerhoff, a professor at Western Michigan University and thought leader in the field, puts that number 80 to 85% (Phillips, 2016)! In a 2008-2009 study, Jack and Patti Phillips surveyed the CEOs of Fortune 500 and large, private-sector employers. Phillips, Ken.

Building a Better Working World

CLO Magazine

Building a better working world — this is EY’s ultimate purpose, one it works to espouse through its Vision 2020 strategy launched in 2013. From left: Simon Berridge, Jan Cannon-Bowers, Christiana Zidwick, Brenda Sugrue, Eric Ellefsen, Shawn Phillips.

A Review of the Elearnity 9-Grid

Unicorn Training

In the first of a series looking at published research findings and statistics in the e-learning space, Peter Phillips takes a look at the Elearnity 9-Grid™ True Grid? The report originally came out in July 2013, when Epic were in the process of an AIM listing.