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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. And today, Bill and I examine what it takes to develop a successful customer education business case.

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What Is xAPI? Overview & Benefits of Experience API

WhatFix

Developed in 2013 (then known as Project Tin Can), xAPI was created to be the successor of SCORM , the most widely used learning specification form. xAPI is a massive ‘upgrade’ to SCORM. Such a holistic view of the business repercussions of learning, was difficult to achieve with traditional protocols. What Is xAPI?

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When It Comes to Technology, All That Glitters Is Not Gold

CLO Magazine

But CLOs need to be thoughtful about the tools they choose to ensure they deliver business results. Too often companies decide they need a new learning management system or invest in a new content development platform without first figuring out what business purpose it will serve — and whether learners will even use it.

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Building a Better Working World

CLO Magazine

Building a better working world — this is EY’s ultimate purpose, one it works to espouse through its Vision 2020 strategy launched in 2013. Key to that strategy are developing the highest-priority skills, providing an exceptional learning experience, and business impact and external recognition. Photo by Will Byington.

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How Avaya Built Its Own Version of Khan Academy

TechSmith Camtasia

This post originally appeared on the Avaya blog on May 15, 2013 by Carl Knerr. Below is a YouTube video of me doing the presentation (not at TSW), which I’ve also summarized, along with more success metrics, for those who prefer to read. 995 videos, 2,750 subscribers, 356,476 video views – all in just 20 months. Click here.

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The Customer Education Experts Directory

learnWorlds

Additional Content: How did Tomorrow work with Content Beta to upgrade their video course lessons? Summary: Connect with Alex to learn more about customer success, reduce churn and increase growth for your SaaS business. Summary: Talk with Brian to learn more about customer success and build an effective CS strategy for your business.

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