Remove 2019 Remove Coaching Remove Customer Service Remove Stock
article thumbnail

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

April 2019 Profile: Discover Financial’s Jon Kaplan. People would become call center agents and then they’d become coaches and they’d come to the training organization and they’d train people. Podcast Producer: Jesse McQuarters. Episode Transcript. Note: This transcript has been edited for space and clarity.

Kaplan 48
article thumbnail

How to Choose the Right Course to Build or Membership Site Topic to Focus on with Ryan Levesque

LifterLMS

The 25 niches I would go into in 2019 that check off all the boxes in the book for free, plus a whole bunch of other stuff. Before we started recording we talked about the five hats course creators, coaches and consultants need to wear if they’re going to build these types of courses and coaching, training sites memberships.

Site 59
article thumbnail

Learning Academies 101: Everything You Need to Know

Degreed

It actually increased at a faster rate than company spending: it went from 53% in 2012 to 79% in 2019. But don’t lose heart — now there’s a viable solution for keeping your company stocked with talent. Solution: How academies keep your company stocked with talent. Solution: How academies keep your company stocked with talent.