Looking Back and Ahead on the Measurement and Management of L&D
CLO Magazine
FEBRUARY 11, 2019
On the measurement side, I am thinking of Don Kirkpatrick, who gave us the four levels, and Jack Phillips, who gave us isolated impact for level 4 and ROI for level 5. Of course, there are many more, such as Ken Phillips and John Mattox, and I apologize to all those whom I have not mentioned.
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