Action Learning Adopt Coaching Communities of Practice 
Jay Cross
FEBRUARY 17, 2013
Communities of practice. A Community of Practice (CoP) is a social network of people who identify with one another professionally (e.g. Chefs and workers in the kitchen who aspire to be chefs are a community of practice. Newcomers learn the ropes from working alongside veterans.
CLO Magazine
OCTOBER 12, 2012
It became a foundation for the work at the Center for Creative Leadership (CCL), which continues today and has been adopted by many global organizations — including IBM, SAP, General Electric, Procter & Gamble, Farmers Insurance and American Express. Further, 70-20-10 was established pre-Internet.
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