Action Learning Consulting Engineering Metrics 
IT Training Department Blog
OCTOBER 12, 2023
Personal – Learning analytics enables organizations to personalize the learning experience in meaningful ways. It could be a suggestion engine that recommends content based on past training or by role. This may include engagement metrics, assessment scores, completion rates, or something else entirely.
CLO Magazine
SEPTEMBER 11, 2013
Learning and development organizations can adopt business metrics such as profitability, top-line revenue growth and bottom-line improvements instead of simply measuring correlations. Proponents of strong program evaluation argue that learning goals must be aligned with key performance indicators, or KPIs.
CLO Magazine
OCTOBER 11, 2013
But, as he partnered with Linkage principal consultant Madelyn Yucht, they realized that customer satisfaction scores would only go up when quality of process execution and delivery improved. Editor’s note: the author works for Linkage). Further, the positive effects of the training had to be measurable and have a lasting effect.
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