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Why ‘Workforce Success’ is the new Customer Success

Edume

A brief history of Customer Success By now you are probably familiar with the term ‘Customer Success’. And if you aren’t, let us bring you up to speed… The concept arose in relation to a problem, which was that Software as a Service (SaaS) companies - think: Trello, DropBox, Salesforce - were facing high sign up to low renewal rates.

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Selecting an LMS: Top 8 Considerations

LearnUpon

Instead, each software solution forms part of an ecosystem that works in unison to automate tasks and improve workflows. For customer education, you can connect with your CRM, and add hundreds, even thousands of customers to the LMS, saving you valuable time. Quality of customer support . No software is an island.

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Top 68 eLearning Posts from April - Hot Topics iPad Google Buzz

eLearning Learning Posts

Five Barriers to Effective Learning in Organisations - Performance Learning Productivity , April 7, 2010 Very few of us would argue with the proposition that a lot of organisational learning and development activity is sub-optimal to the extent that it provides little value to participants and their organisations. More Random Web 2.0