ID Reflections

JULY 20, 2011

Active lurkers also include those people who may visit a customer support community and find a solution to their problem without contributing to the community. Those people derive a lot of value from that community interaction and so does your company since they do not clog up your customer call center. This happens due to various reasons.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

Tony Karrer

JULY 21, 2010

One of the things that this group has identified as one of their “problems” is that they receive too many emails. They see the benefit of the tool in a strict learning environment, but have difficulty seeing its use in an expanded role. Of course, there’s no easy answers here, but lots we can discuss and learn around this. This is in process.

Forum 115

Forum Social Networks Discussion Case Study 115

Janet Clarey

APRIL 2, 2009

Tagging/Bookmarking - described how they worked; relatively low adoption but may increase as more LMSs include. information/knowledge workers. Find opportunities where social learning technologies will foster learning. Distance learning—Social software’s killer ap? For leadership development.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36

Jay Cross

JULY 17, 2012

Many of the corporations that adopted eLearning fell under the same mistaken spell that beguiled investors. Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Workers are making more of their own decisions. Know where.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71