PDG

APRIL 15, 2024

Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

Sales 52

Sales Assessment Performance Metrics 52

PDG

SEPTEMBER 26, 2023

In this article, we will explore some of the basics of PDG’s Performance Matrix and how you can harness its capabilities to drive sales success. This is that frustrating disconnect between what your team knows they should be doing and what they actually end up doing. The Performance Matrix is your secret weapon.

Performance Support 52

Performance Support Case Study Performance Attitudes 52

PDG

NOVEMBER 7, 2023

Identifying Knowledge Gaps Work with your team to identify any knowing/doing gaps hindering execution in the upcoming year. These gaps might relate to product knowledge, market trends, elevating HCP engagement, optimizing omnichannel, or improving sales techniques.

Sales 59

Sales Strategy Metrics Behavior 59

eLearning Learning Posts

JULY 21, 2009

In the previous article, Reality eLearning , you can find some ways to get a sense of your audience’s workplace reality through interviews and observations.&#. Closing the Knowing-Doing Gap in Leadership , July 12, 2009. LMS Customer Support Expectations , July 17, 2009. Training (52). Performance Support (14).

Performance Support 40

Performance Support Support Performance eLearning Strategy 40