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Optimizing training with virtual labs: New ebook shows how customer education leaders successfully made the move

Cloudshare

Hands-on lessons are more engaging, immediate and compelling than theoretical lessons, as students actually perform the tasks they’ll be doing on the job. The company quickly created 150 courses, turning 11 days of courses into 23 short instructor-led training lessons. Students reap the benefits. Quick and easy setup.

eBook 52
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The 2-Word HR Lesson United Airlines Taught Us

Training Industry

Look at the large SaaS companies that have gone public in the last five years – including Box, Atlassian, Twilio and Coupa Software. The essence of SendGrid’s definition is nicely captured with this description from the 2016 book “Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue.”

Lesson 41
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Time for a healthy perspective on diversity

OpenSesame

Australian software giant Atlassian has developed a free Balanced Teams Diversity Assessment Tool. Overall, people of color and gender minorities seeking promotion to the C-suite consistently face bias.r. Companies making big strides with diversity. So, which companies are making big strides towards diversity recruitment and inclusivity?