JANUARY 16, 2012
Eight days later – just as I’m starting to suspect Apple has ignored me – I receive an email from another support guy. This isn’t the hip and cool Apple I’ve become accustomed to. It’s the fact that the sticker is so damn hard to remove and the code so easy to damage, that you can only wonder whether Apple is doing it by design. If I were lucky enough to own Apple shares, I’d sell them.