7 Steps for Effectively Handling Customer Complaints
KnowledgeCity
JANUARY 16, 2019
More than half of the time, those customers will do business with you again if you work with them to solve the problem. While you’re at it, try out some of these effective listening tips : Don’t interrupt: You might be tempted to interject while a customer is in the middle of explaining the problem. But there’s good news.
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