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Learning objectives

Ed App

Then, you add Bloom’s Taxonomy. Developed in 1956 by Benjamin Bloom and collaborators, this framework gives educators a way to pinpoint their objectives. After 10 hours of training, the number of English, customer service phrases our non-native, English-speaking employees can produce while on the phone will increase by 50%.

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It’s All About the Brand, ‘Bout the Brand…

Learning Rebels

If performance didn’t change, if productivity didn’t go up; if people were confused, intimidated and frustrated by your last roll-out – people won’t care about the fabulous customer service training workshop you wrote last quarter. Trust me on this. They want to hear about how you are going to support them.

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Designing Realistic Training Objectives For Employee Training

Ed App

Then, you add Bloom’s Taxonomy. Developed in 1956 by Benjamin Bloom and collaborators, this framework gives educators a way to pinpoint their objectives. For me, the important thing about Bloom ’s taxonomy is that it is rich in verbs. states a specific area of knowledge: English customer service phrases.

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Free learning & development webinars for October 2021

Limestone Learning

Gwen has over twenty years of experience in training and development, customer service supervision and quality assurance initiatives. LEO Learning’s, Andrew Joly, Director of Strategic Design, and Geoff Bloom, Principal Consultant, will share their practical thinking, models and methods with you to drive your own learning success.

Free 136
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How to Choose the Right Course to Build or Membership Site Topic to Focus on with Ryan Levesque

LifterLMS

The orchid’s beautiful, it’s filled with the spray of blooms. Ryan Levesque: All the blooms in an otherwise healthy looking orchid have just fallen onto the table. Answer customer service. Ryan Levesque: “Anybody else has his orchid just like suddenly lose its blooms one night?

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