Book Effectiveness Groupware Voice 
Jay Cross
MARCH 26, 2010
We can have guards with machine guns rooting through everyone’s suitcases at the airport at the same time the power of the ‘net gives a louder and louder voice to the people. “Contrast that with the groupware approach to things where people are placed into groups defined organizationally or functionally.&#.
The Learning Circuits
FEBRUARY 19, 2007
Defining or imposing a culture and disseminating its principles aren't enough to make it effective. Even though - depending on the group -- a few voices will inevitably speak up, it generally isn't creativity that's expressed but rather "competitive personalityâ€. The key reason for this is organizational inertia.
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