Remove Brainshark Remove Effectiveness Remove Performance Support Remove Score
article thumbnail

Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

Effective training for call center agents is a vital investment for any call center. It helps support teams address training barriers and challenges by providing a flexible, efficient, and accessible way to train agents without disrupting daily operations. High turnover rates or a busy call center floor can make training challenging.

article thumbnail

Gong vs. Chorus – How Conversational Intelligence Tools Benefit Bigtincan’s Customers

BigTinCan

Enablement is the answer— people, processes, and platforms that enable sales teams to sell effectively , and more rapidly. Through effective machine learning, the most successful conversations can then be used as a model and presented in a way to teach the rest of the sales team what’s working. Brainshark Integrations with Gong.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Best Sales Onboarding Software Solutions for 2021 [In-Depth Comparison]

BigTinCan

Accurate scoring that grades reps on a variety of skills and offers valuable feedback. In this article, we’ll go over six sales onboarding tools, starting with our own, Bigtincan Learning (formerly Brainshark), which we’ll carefully explain in the context of those 4 factors above. Completion date. Enrollment status.

Sales 105
article thumbnail

10 Ecommerce Training Platforms

Ed App

Through its user insights and analytics dashboard, you can see your teams’ completion rates, learning gaps, and overall performance at a glance. Additionally, GoToTraining comes with detailed reporting so you’re always in the loop about your team’s training progress and performance. . Performance reports. Content library.

article thumbnail

10 LearnUpon Alternatives

Ed App

LearnUpon Alternative #3 – Brainshark. Brainshark is a LearnUpon alternative that’s focused on helping organizations develop sales training courses, tackle their employees’ performance issues, and address any training challenges from the get-go. Cost: Starts at $99 USD per month. LearnUpon Alternative #5 – Gyrus Aim.

article thumbnail

10 Call Center Training Software

Ed App

You can also take advantage of ITyStudio’s flexible scoring system when training your customer service representatives. Flexible scoring system. And once you’ve distributed your training content to learners, you can easily track their completion scores through the platform’s complete data tracking dashboard. Key Features: .

article thumbnail

Tools to make you drool – video training toys for IDs

Dashe & Thomson

While it allows you to integrate video into the e-learning module, you can set up an interface that pulls out bullet points and diagrams (from a Powerpoint deck or other document) in a sidebar to support the video and provide additional information. This core functionality is delivered by their Brainshark CST Platform™.