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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

According to the Extended Enterprise Learning 2020 research report from the Brandon Hall Group, more than half of organizations deliver learning to external, non-employee groups. Of those surveyed in the report, 45% said they actively provide training to customers, and 49% agree that customer training improves client relations. .

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How to Track Employee Training

Unboxed

Gain insights on how effective your training is by retrieving granular data on specific questions or administer surveys for a broader view. Measure ROI with visual, interactive reports and go beyond the basics to discover metrics like social participation and learner engagement. Reaction : Spoke® Surveys. Don’t miss out!

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Social, Informal Learning Can Be ?Measured

CLO Magazine

David Wentworth, senior learning analyst for Brandon Hall Group, an independent research and advisory firm specializing in learning and development and talent management, said the overall measurements for social and informal learning should not deviate much from the measurements an organization is taking for standard learning modalities.

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Free learning & development webinars for May 2021

Limestone Learning

In this webinar, you’ll: See methods to use chat, whiteboards, polling, breakout rooms and other tools on your platform. Recognize the value in measuring your sales team’s “energy metrics” and sales metrics. Learn the top sales management metrics that build high performing sales team. Friday, May 14, 2021, 8 a.m.–9

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Free learning & development webinars for May 2017

Limestone Learning

For example, if a survey of your land finds that the lot lines aren't where you thought they were, you may need to change the location of the house you want to build. The discussion covers these topics: Key findings from the Brandon Hall Group 2017 State of Talent Acquisition Practices. Robust reporting and analytics solutions.

Free 40
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19 Insider Secrets About Selecting An LMS

Spark Your Interest

58% of the companies surveyed said they were looking to replace their LMS with one that would better meet their needs.” . LMS TREND POLL CONDUCTED BY BRANDON HALL. And, the fee can be based on a variety of metrics such as the number of active users per month, or the number of seats you reserve.

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Free L&D webinars for November 2018

Limestone Learning

In a few weeks a major study will be released in partnership with PwC and CECP on purpose and fulfillment, replacing engagement as a new metric for success. Improve performance on key metrics. You’ll gain insights on: Missed connection opportunities throughout the employee lifecycle based on recent Brandon Hall Group research.

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