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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. It amazed me how tied it was to everything within a business. The results seemed to prove it.

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Leave Learning to Employees, sort of

Jay Cross

This article describes the CLO of Kaplan as he adapts to a world where employees can route around learning to find their own content. Kaplan set up a wiki that has proved very successful. Even if CLOs monitor learning closely, workers will still send around links to TED Talks and Harvard Business Review…” Of course. Why is that?

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A Conversation with Bryan Austin of mLevel

Kapp Notes

Bryan has had a distinguished career in corporate Learning & Development, including leadership roles with Skillsoft, Kaplan, AchieveGlobal and NETg. Austin: Corporate learning functions are often stretched too thin by the business’ increasing demand for learning programs coupled with the increasing pace of change.