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10+ Best Practices for Employee Onboarding You Should Follow

ProProfs

Every quality onboarding process is set up for maximum engagement with new hires, faster opportunities for contributions to a business, and retention. Avoid overwhelming employees with streams of information. 10+ Best Practices for Onboarding New Employees. Only sound onboarding practices can help you achieve these goals.

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How to Conduct a Customer Service Assessment

ProProfs

Besides product knowledge, customer service agents must also be aware of the policies and regulations of the business. Corporate trainers can use customer service skills assessments to ensure employees fully comprehend all this critical knowledge. . This way, you can encourage learners to refresh their product knowledge. .