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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

In this episode of the Chief Learning Officer Podcast, Jon talks about that “crucible of leadership,” how he rebuilt himself and his team in the wake of his failure and how they came to establish the Discover College Commitment, an industry-leading tuition assistance program that all Discover employees are eligible for starting on their first day. Podcast Producer: Jesse McQuarters. Mike Prokopeak: Hello and welcome to the Chief Learning Officer podcast.

Ep9: Up-skilling your workforce to future-proof your organization

Elucidat

Prior to working as a consultant, Jon was CLO of Discover , managing a team of over 200 to build the skills of a workforce of over 17,000 people. Subscribe to Learning at Large: Or search for “Learning at Large” on your podcast player of choice. Podcast Transcript. ” Jon Kaplan on the @learn_at_large podcast” Tweet this. You create a basket of metrics, you take a weighted average of them, and you compare experienced people to people just graduating.