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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Flash will still have an impact (at least in the area of mobile learning). Selective outsourcing continues to grow while comprehensive outsourcing will become less popular. The role of the learning leader is shifting from being a program manager to a solution architect. Grows - But Creating "eLearning 2.0

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Learning During Times of Growth

CLO Magazine

Barger’s interesting, and even somewhat controversial, stance about the company’s customer service crewmembers involves viewing these employees not as service agents, but as knowledge workers. It makes sense. Growth Through Mergers and Acquisitions.