Communities of Practice Companies Knowledge Management Knowledge Work 
Jay Cross
AUGUST 7, 2009
Networks reduce transfer costs to zero, enabling companies to focus on what they do best while outsourcing what others can do better. In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals.
Jay Cross
JUNE 28, 2009
At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. Companies also use ROI to evaluate past performance. The impacts of collaboration-based knowledge work are accelerating.
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