Remove Communities of Practice Remove Effectiveness Remove Knowledge Worker Remove Social Software
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Lurking is Not a Static State

ID Reflections

From a community of practice perspective, lurking is interpreted as “legitimate peripheral participation,” a crucial process by which communities offer learning opportunities to those on the periphery. (p. There are communities where we continue to remain as lurkers. Etienne Wenger, Nancy White and John D.

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Success Formula for Discussion Forums in Financial Services

Tony Karrer

In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. Of course, there’s no easy answers here, but lots we can discuss and learn around this.

Forum 115
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Learning and KM: Separated at birth?

Jay Cross

A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making.

KM 38
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Why Corporate Training is Broken And How to Fix It

Jay Cross

Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Person-to-person instruction is no longer cost-effective. Workers learn their jobs in the course of doing their jobs. Workers are making more of their own decisions. Know where.