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10 Knowledge Sharing Platforms

Ed App

With Flowlu , you can discuss projects, plan workflows, exchange information, and maintain alignment with customer communication procedures. You can even set up help centers using this knowledge sharing platform, so that your team or customers can easily access FAQs and other how-tos. Customer help center.

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Learning and Performance Improvement in 2013

The Performance Improvement Blog

To make learners accountable for their own learning, to push down responsibility for learning to customer-facing employees and project teams, and to engage workers in continuous performance improvement, means admitting that the way managers have been doing things might not be best for employees and it means giving up centralized control.

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Internet Time Alliance Predictions for 2013

Jane Hart

Smart companies will adopt radical management, putting the customer in charge and reorganizing work in small teams. Some will take steps to use their financial and people resources and exploit new ways of working and learning. Others will be hamstrung with outdated skills, tools and technologies, and will be too slow to adapt.

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ITA Predictions 2013

Clark Quinn

Smart companies will adopt radical management, putting the customer in charge and reorganizing work in small teams. Some will take steps to use their financial and people resources and exploit new ways of working and learning. Others will be hamstrung with outdated skills, tools and technologies, and will be too slow to adapt.

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Internet Time Alliance Predictions for 2013

Performance Learning Productivity

Smart companies will adopt radical management, putting the customer in charge and reorganizing work in small teams. Some will take steps to use their financial and people resources and exploit new ways of working and learning. Others will be hamstrung with outdated skills, tools and technologies, and will be too slow to adapt.

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Workforce Diversity Series: What Does Diversity Really Mean?

KZO Innovations

Customer satisfaction, productivity and innovation, employee retention, reputation—these and other critical business goals all correlate with greater diversity in the workplace. This kind of diversity creates a confluence of knowledge, skills, abilities, attitudes, motivations, perspectives, and traits to drive organizational success.

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5 Knowledge Management Tools to Consider

WalkMe Training Station

Knowledge management usually involves storing, organizing and sharing crucial information, so that every individual in the organization together with its customers can greatly benefit from its use. Proper knowledge also provides executives, salespeople, marketers, customers and customer representatives with the power to take the right action.