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More on Re-evaluating Evaluation – Jack Phillips and ROI

Dashe & Thomson

I just realized that I haven’t included a single word about Jack Phillips , who introduced Return on Investment (ROI) as Level 5 to Kirkpatrick’s Four Levels of Evaluation. My first exposure to Phillips’ ROI—although I didn’t realize it at the time—was through a colleague who introduced me to Kirkpatrick’s Four Levels. Years later, I realized that she had skipped Kirkpatrick’s Level 4: Results and substituted Phillips’ ROI. Convert Data to Monetary Benefits.

Continuous learning with a purpose

CLO Magazine

Do we have metrics that we could look at to see if they shift? We will do our studies along the way to make sure that those metrics are moving in the right direction.”.


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The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

What metrics and sources to use in implementing learning analytics. This data can be sorted, filtered, and correlated to specific metrics, such as activity and course completions. Adapting to the learner’s needs based on their performance. Performance Statistics.

Training Evaluation – 5 Best Ways to Evaluate Training Effectiveness and Impact


The Phillips ROI Model. Very similar to the Kirkpatrick model in approach, the Phillips ROI model has an extra step, which is to evaluate the program’s return on investment (ROI) by measuring the difference between training cost and training results.

Free learning & development webinars for September 2021

Limestone Learning

Team performance has a direct impact on business outcomes and the bottom line. Understanding the neuroscience of teams can help organizations overcome these challenges, build more effective teams and improve team performance.

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Free learning & development webinars for October 2021

Limestone Learning

PT: Best Practices for Engaging Course Content Anyone in the L&D Industry knows you have to be a jack of all trades, which means you need to know the basics in everything from marketing to metrics. “ Flying dog, Batman, bats ” by Andrea Bohl is licensed by Pixabay.

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Free L&D webinars for May 2018

Limestone Learning

Discuss how to correlate learner engagement with other critical organization metrics to tell an important story about the value of L&D investments. Wednesday, May 2, 2018, 10AM – 11AM PT: Using Emotional Intelligence in the Workplace (Free for ATD members) Incorporating stories shared by leaders from around the world, Matt Lippincott will explore examples illustrating how developing emotional intelligence (EI) improved individual and team performance.

Free L&D webinars for April 2020

Limestone Learning

Join Patti Phillips, CEO of ROI Institute, and Katharine Aldana, Learning Design Manager at Verizon, as they describe four simple ways to forecast ROI for your programs. However, performance-based, real-time recognition isn’t the reality for 53% of businesses.

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Free L&D webinars for October 2019

Limestone Learning

Join Patti Phillips, CEO of ROI Institute, and Katharine Aldana, Learning and Development Design Manager for Verizon, as they demonstrate how you can show the impact and ROI of your leadership development programs. But how can you design and execute agile learning programs in a way that can guarantees engagement, reinforcement, measurement and iteration for lasting performance outcomes? “ Carrot harvest ” by woodleywonderworks is licensed under CC BY 2.0.

Free L&D webinars for October 2018

Limestone Learning

Join Rich Lanchantin, CEO of Qstream, who will discuss: Applying contextual learning in developing critical thinking skills Using microlearning to change on-the-job behaviors at scale Identifying gaps in job proficiency to inform future learning and development programs Measuring the impact of microlearning on job performance. Because organizations aren’t focused on what it takes to develop high-performing employees - coaching.