2008 in retrospect
Jay Cross
DECEMBER 26, 2008
I’m closing the chapter on 2008 and gearing up for 2009 and beyond. We are in the midst of a great transition to an era of networks and service. Peter Drucker said the purpose of business is to create and maintain a customer. Marc Rosenberg, Allison Rossett, Barbara Pellow, and I led Up to Speed, an event in NYC for Mimeo.
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