Remove Creative Commons Remove Customer Service Remove Effectiveness Remove Performance

Individual Motivational Profile – For all to use and needing your help

Learning Cafe

The dominant, behaviourist model goes like this: phase 1: define the behaviour you want; phase 2: pull levers (a training course; an incentive program; a road show; a performance-management system) to get the behavioural change you want; then. Effective Learning

Required Learning for Training Managers: Business 101

Mindflash

If trainers don’t truly understand how a business works, what it expects out of its training department, or what it ultimately wants its employees to be able to do, they simply can’t be effective. Go out to lunch with the customer service managers.

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The Only Person Who Behaves Sensibly Is My Tailor

Performance Learning Productivity

Effective Metrics for Learning and Development I wonder what Shaw would think if he saw the way learning and development is predominantly measured in organisations today. " The study reported that mandatory training sometimes has a positive effect, but overall has a negative effect.

Three Ways to Speed Up Instructional Design

Mindflash

Most trainers can’t just go to the VP of customer service and tell them they need 11 months to create that new-hire training program. Also be sure to check out some of the Thiagi books on performance, or check out some of their free interactive courses.

Want People to Learn? Get Them to Collaborate

Mindflash

collaboration to help people work together more easily and improve performance through learning. Effective learning designs make use of activities in which learners create their own learning. High Tech or Low Tech: It’s About Performance.

Cammy Beans Learning Visions: Building Measurement into Our Training-Development Process

Learning Visions

Hit Us Hard 31% Hurt A Little 33% Not Much Effect 33% Helped Us 3% (Is "it hasnt hurt us yet, but Im nervous" an answer?) Identifying training opportunities (drive performance by improving knowledge/skills). Business leaders want to be changing performance on the job.

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Cammy Beans Learning Visions: The Value of Instructional Designers

Learning Visions

They have the knowledge and that is why we should use their focussed knowledge services. However, it does require the ability to think both logically and creatively, and it requires some knowledge of what research has shown works (as opposed to what our personal tastes tell us should work).

Cammy Beans Learning Visions: The Corporate Moodle: A Tipping Point?

Learning Visions

Web conferencing services like DimDim now offer the equivalent of WebEx. But the beauty of open source is you can customize it. Because (1) LMSs in corporations are primarily used to track stuff (IMHO) so until open source is truly able to slice and dice data (often custom reports) for executives they won't replace commercial LMSs. (2) Our customers benefit from low-cost and self-management with no technical knowledge required. Our customers are price sensitive.