Collaborative Learning Culture Instant Messaging Social Software 
Jay Cross
MARCH 26, 2010
The focus of our culture seems to swing from technology to people and back. In yesterday’s presentation for Collaborative Learning 04, we asked “In business culture, where’s the pendulum this year?&#. Knowledge management and corporate learning may never be the same. What is social software?
Jay Cross
DECEMBER 7, 2009
Today’s organizations are learning the power of people working together in real time. The use of instant messaging migrated from high school to corporate life. Expertise locators connect workers to people with answers; social software connects them with friends and colleagues.
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