Docebo

MAY 13, 2016

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates. Use branching scenarios to improve customer interactions.

Customer Service 100

Customer Service Services Custom Simulations 100

TalentLMS

FEBRUARY 24, 2015

Employees engage in the following eLearning activities: Online, interactive eLearning sessions on their computer with other learners and a facilitator. Completing activities on their computer that are available from a specific course deployed from the organization’s learning management system.

Simulations 40

Simulations eLearning Strategy Association Learning Management System Corporate eLearning 40

Elucidat

MAY 24, 2023

Interactive elearning is all about creating a fun and immersive learning experience. This type of elearning leans on a variety of elements, such as branching scenarios , interactive videos , and even simulations. What are the benefits of interactive elearning?

Compliance Training 52

Compliance Training Interactive Diversity Training Authoring Tools 52

TalentLMS

JANUARY 24, 2018

eLearning scenarios are frequently described as having a ‘domino effect’ , because each decision takes the learner on a slightly different path, leaving them with a new set of decisions to make. Here, the solution is to create relatable ‘characters’ that simulate actual customers, colleagues or employees.

Effectiveness 65

Effectiveness Develop Simulations Quiz 65

eFront

SEPTEMBER 12, 2017

In this article, I’ll share 8 tips to customize curated content for eLearning. How To Customize Curated Content For eLearning. The curated content that you’ve chosen for your next eLearning course may be geared toward your target audience but it still falls into the “one-size-fits-all” category.

Blended Learning 60

Blended Learning Custom Content Tips 60

TalentLMS

JANUARY 4, 2017

Every element falls into place around it, including the images, audio, and built-in activities. Since we’re on the subject of eLearning activities, now is probably a good time to address the elephant in the room. Include links to supplemental eLearning activities and online self-assessments. Make It Short.

Tutorial 70

Tutorial Compliance Training Tips Online 70

learnWorlds

MAY 11, 2023

Extended enterprise training refers to the process of providing training to external partners such as suppliers, salespeople, customers, or other stakeholders who are not employees of the organization. This can lead to improved customer satisfaction and, as a result, loyalty to the brand.

Compliance Training 52

Compliance Training Enterprise Diversity Training Metrics 52