eLearning 24-7

JUNE 10, 2010

Many have excellent solutions and features that can match anyone and in some cases surpass the larger players. There are those who provide the first year free of customer service/tech support. Speed tends to be quicker – hearing from their customers and making improvements based on that feedback. E-Learning 24/7.

Market 60

Market LMS LCMS vendor 60

eLearning 24-7

AUGUST 13, 2013

But, I do not look at the number of users, number of clients (in terms of ranking as the best of the best), I look at the platform as a whole – including those extra variables people tend to leave out - user interface, customer service, support, training and a few other items. . Taleo – Should be mentioned.

SumTotal 73

SumTotal Blogging vendor Saba 73

eLearning 24-7

JULY 27, 2011

Customer support. Customer Service. For some vendors the words are just words, not actually making it happen, and when they do, many charge for the privilege of you contacting them. I’m sorry, if I am spending thousands of dollars on a system, I expect customer service – at least the first year to be free. .

Association Learning Management System 78

Association Learning Management System Market LMS Association LMS 78

eLearning 24-7

MARCH 15, 2010

Often seen with some small LMS companies, but I have seen it with some mid players as well. There are a lot of LMS/LCMS vendors out there that are doing amazing things in social media/social learning that will blow you away and guess what – they are not the big dogs. E-Learning 24/7. It appears in two ways.

Association LMS 40

Association LMS Association Learning Management System LMS LCMS 40

eLearning 24-7

FEBRUARY 28, 2013

Anyway, not sure how that played out when they had some clients who moved from Absorb to SmartLab and then ended up going back to Absorb – not an ideal customer service move IMO. Social learning. Native video player. A little late to the game for some features that others already had in play. Workflow engine.

SharePoint 95

SharePoint LMS vendor iPad 95

eLearning 24-7

JANUARY 20, 2022

Turn Training into a Profit Center – B2B/B2C, Customer Education Red-Hot Skills Functionality in 2022 What is WBT – Great introduction understanding what WBT is (now referred to as e-learning), the power of asychronous (referred to now as self-paced). Customer service-wise? Customer Support.

Learning System 79

Learning System System Guide Blended Learning 79

eLearning 24-7

NOVEMBER 23, 2011

Vendors who added robust feature sets in their LMSs – including ebook publishing, social media functionality beyond the same ol same, online/offline synch, podcasting, 3D worlds. Vendors who improved their customer service significantly including adding extensive multilingual support for their web site, products.

vendor 68

vendor Authoring Tools STT Trainer Mac 68