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Q&A from Blog Readers on E-Learning

eLearning 24-7

But, I do not look at the number of users, number of clients (in terms of ranking as the best of the best), I look at the platform as a whole – including those extra variables people tend to leave out - user interface, customer service, support, training and a few other items. . Q: We use WebEx as our web conferencing tool.

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LMS Moneyball

eLearning 24-7

Often seen with some small LMS companies, but I have seen it with some mid players as well. There are a lot of LMS/LCMS vendors out there that are doing amazing things in social media/social learning that will blow you away and guess what – they are not the big dogs. Web conferencing? E-Learning 24/7.

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Being Thankful: E-Learning Thoughts

eLearning 24-7

Vendors who added robust feature sets in their LMSs – including ebook publishing, social media functionality beyond the same ol same, online/offline synch, podcasting, 3D worlds. Vendors who improved their customer service significantly including adding extensive multilingual support for their web site, products.

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Learning System Buyer’s Guide

eLearning 24-7

The problem today is when you surf the web, you see all these guides written by content marketers, not experts in L&D or training or learning systems or even e-learning. Customer service-wise? Customer Support. Two years: Cannot assess your ROI on this. Longer than 3 years: Risky.