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[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 Im not sure I buy how much real impact any of this will have on bottom line measures. I like what Kevin Jones talked about in Objection #13: How Do You Measure ROI?

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5 Ways to Increase the Value of Your Customer Base

Dashe & Thomson

Make low-profit customers more profitable or terminate them – Many of our smaller clients require documentation or technical writing expertise but can’t afford to pay the typical industry rates. Needs change too, so frequent client follow-ups are a great way to hear of the new challenges keeping them up at night.

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5 Ways to Increase the Value of Your Customer Base | Social.

Dashe & Thomson

Make low-profit customers more profitable or terminate them – Many of our smaller clients require documentation or technical writing expertise but can’t afford to pay the typical industry rates. Needs change too, so frequent client follow-ups are a great way to hear of the new challenges keeping them up at night.

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Cammy Beans Learning Visions: Instructional Design: Whats in a name?

Learning Visions

IDs have told me in the past that its not right to allow just anyone to design, build and sell training without the help of their expertise. How much of the pedagogy used by IDs is less to do with learning and more to do with design? In a time of economic turmoil Return on investment (ROI) is just as important as the eduction/training.