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Performance Support

Clark Quinn

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. He later asks: Overall, what are corporate blogs, feeds, aggregators, wikis, mash-ups, locator systems, collaboration environments, and widgets, if not performance support?

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Five Myths of Social Learning

Xyleme

Leading social media vendors like Jive Software are integrating with the top ECM platforms to provide unified search, workflow, and storage of enterprise and social content, proving a cohesive environment where formal content is supported by an ecosystem of users that contribute expertise and relevant information.