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Performance Support

Clark Quinn

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. I would say that they come closer to knowledge management than performance support.

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Profile of a learning architect: Sebastian Graeb-Konneker

Clive on Learning

Backing this up is a knowledge management strategy based on the simple requirement to “ask, learn, share.” Learning through blogging Blogging is possible within the firewall using SharePoint, but hasn’t taken off in any significant fashion. Learning is often integrated with knowledge management – through the wiki for example.”

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43 Great eLearning Posts and 5 Hot Topics Including Google Buzz and iPad

eLearning Learning Posts

The result is a perfect fit to these unique competency-based programs, one that also supports the students after graduation. This is why the process of “seek, sense, share” becomes so important in one’s personal learning and knowledge management. Read about it here!

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SMBs and Social Learning Technologies

Janet Clarey

For services outside the firewall, blockage continues to be an issue driven by such barriers as organizational culture, bandwidth limitations, security issues, IT resistance, and lack of resources. For knowledge management. information/knowledge workers. Building Effective Blended Learning Programs. Jones, J. &

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Ten years after

Jay Cross's Informal Learning

Half of a high-school grads lack the fundamental skills required of an entry-level knowledge worker. Underskilled employees will flock to corporations with respected educational programs. Training” extends outside the firewall. They turned to programs delivered over the Internet. Jay’s original 1999 essays.