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What is Net Promoter Score

ProProfs

Introduced in 2003 by Fred Reichheld while working with Bain & Company , global organizations use NPS (customer satisfaction metric) to measure, on a scale of 0-10, the degree to which consumers would recommend their company to others. For every business, customer churn rate should be one of the key metrics.

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Summary of Original Snake Oil Post

The Learning Circuits

But the now expected performance metrics to demonstrate the value of training were hard or impossible to develop. When metrics were attainable, they weren't always supportive of the learning function's plans. · Knowledge Management does not work. · eLearning does not work. · Blending Learning does not work.

Summary 40
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Why Companies Should Embrace a Mobile Learning Management System

ProProfs

Gartner , on the other hand, predicted that: By the year 2018, more than 50% of users will prefer a tablet or a smartphone to conduct their online activities. Usually, Mobile LMSs are equipped with syncing and tracking mechanism which possess the ability to draw reports on different learning metrics. Saves Time and Curtail Expense.

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eLearning Conferences 2013

Tony Karrer

link] December 7, 2012 International Association of Scientific, Technical and Medical (STM) Publishers Innovations Seminar: Innovation Impacts in STM – New Metrics, Big Data, Cool Apps, London, UK. link] January 29-February 1, 2013 Health Informatics and Knowledge Management , Adelaide, South Australia, Australia.