Matrix

OCTOBER 5, 2022

Many organizations have either invested in artificial intelligence (AI) solutions or outsourced their customer service in an effort to lower spending. However, these solutions are not always great since state-of-the-art AI is rather costly, and off-shore call centers may come with m ore disadvantages than perks.

Blended Learning 73

Blended Learning Custom Benefits Create 73

Tony Karrer

FEBRUARY 22, 2011

10 Predictions for 2011: Trends that Will Reshape the Training Industry Total spending for training services will increase by an estimated 7-9%. Selective outsourcing continues to grow while comprehensive outsourcing will become less popular. Flash will still have an impact (at least in the area of mobile learning).

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

ID Reflections

NOVEMBER 26, 2014

Here are five things/phenomenon that did not exist five years back (at least not in the way we know them today): IBM''s Watson, the AI driven robot that interacts with humans on human terms (in natural language). But I see this as an emerging trend. You don''t program Watson; you work with Watson".

Change 227

Change Diversity Training Cloud Computing IBM 227

Learnnovators

APRIL 14, 2015

Here are five things/phenomenon that did not exist five years back (at least not in the way we know them today): IBM’s Watson, the AI driven robot that interacts with humans on human terms (in natural language). On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.”

Diversity Training 184

Diversity Training Change Blended Learning Cloud Computing 184

Learnnovators

APRIL 14, 2015

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” – Wikipedia. But I see this as an emerging trend. The talent pool will go global – Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing.

Blended Learning 100

Blended Learning Diversity Training Change Cloud Computing 100