Jay Cross

AUGUST 7, 2009

Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Some cutting-edge corporations are adopting a new bundle of practices — let’s call them informal learning 2.0 — in order to improve operating efficiency by: • Slashing time to performance. Increasing customer loyalty though learning.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Clark Quinn

AUGUST 13, 2010

learn from mistakes. In essence, to do the important work faster. Call it knowledge work, call it concept work, the point is that execution will only be the cost of entry, innovation will be the necessary differentiator. The fact is, our brains are really good at pattern matching, and bad at rote work.

Brain 176

Brain iPad Outsource Social Media 176

Clark Quinn

DECEMBER 12, 2009

Who is responsible for ensuring this works? In some organizations it’s the information services group, or the knowledge management group. It’s got to include performance support, and informal learning. Tags: social strategy. This doesn’t come for free. Here’s to redefinition!

Training 161

Training Train Pattern Performance Support 161

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. New skills for learning professionals - Informal Learning , July 1, 2009 Jay Cross response to this month’s big question “In a Learning 2.0

Social Media 40

Social Media Media Social Skills 40

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The impacts of collaboration-based knowledge work are accelerating. Tags: ROI decision-making.

ROI 66

ROI Social Networks Network Authoring Tools 66