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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. The support section of the site did list the error codes, but numerically, not by icon. And, as always, the text. Of course, it didn’t exist.

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Microlearning Case Study: Performance Support

Upside Learning

Performance support is really about two things: the right information, at the right time. To support accurate performance across multiple instances, we could use a checklist. For infrequently performed procedures, a step-by-step guide makes sense. Interested in harnessing the power of performance support?

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Instructional Design: Still Kicking! 

Learning Rebels

Instructional Design is NOT dead! Back in 2017, I wrote a post about the importance of instructional design and its power to create impactful learning experiences. Some might think that with all this rapid change, instructional design itself might be fading into the background. So, I thought it was high time for an update!

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POINT-of-WORK:  Prescriptive Performance Support

Living in Learning

The result is the creation of Prescriptive Performance Support that is data-driven workflow instruction to the individual worker in the workflow and moment of need. Purpose-built Artificial Intelligence (AI) represents a bridge between high data volumes and actionable design attributes.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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3 Signs You Need a Performance Consulting Professional

Infopro Learning

Boosting workforce performance is a high priority for organizations in nearly every industry. Which makes sense if you consider that even a small boost in employee performance can increase your organization’s revenue. What is the best way to improve employee performance, and when is outsourcing with a consultant the right choice?

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Canaries in the Coal Mine: Instructional Design in the Age of AI

Learningtogo

Canaries in the Coal Mine: Instructional Design in the Age of AI by Margie Meacham The phrase “ canaries in the coal mine ” comes from the practice of miners bringing canaries into coal mines to detect the presence of carbon monoxide. The Choice is Yours It’s important to note that AI is not replacing all instructional designers just yet.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.