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Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence

PDG

Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

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Demystifying Why Leadership Development Often Fails

PDG

Not Recognizing the Knowing-Doing Gap Let’s face it: a lot of new leader readiness programs don’t do enough to prepare leaders for the realities of the job. The “knowing-doing gap” refers to the disparity between what individuals know they should do and what they actually do in practice.

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Re-imagining the Book

Jay Cross

They won’t take the time to generalize big-picture lessons into specific actions. From there, the book can delve into ways to do that, for example Dare2Share, the SUN Learning Exchange, accessing just-in-time tips via Twitter, mobile podcasts, Cisco’s communities of practice, and so forth. This planted a seed.

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