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Designing a Learning Budget You Can Defend

CLO Magazine

The learning function must deliver performance gains and measurable ROI — both of which require careful planning and a transparent process illustrating exactly where and how funds will be spent. Solve that — show that ROI — and say, ‘If we can apply that technique across everything, here is the ROI we could get.’ ”.

Budget 74
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Investing for Soft Skills: Build, Buy or Both

CLO Magazine

While we all know the importance of measuring value and benefit relative to the bottom line, Marcel Robles noted in a Business Communication Quarterly article that, “Calculating the ROI and measuring effectiveness of communications training, ethics, teamwork skills, and other softer skills is extremely hard.”.

Skills 75
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Web 2.0 Applications in Learning

Tony Karrer

Ranking, tagging, top stories Tags link back to the tagger's BluePages profile IBM owns more than 50 islands in Second Life. I've not really seen good examples of business cases (future ROI) for using these tools. 20,000 wikis with more than 100,000 users. No anonymous users. Still, this is a somewhat uphill battle.

Wiki 105
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Shift from learning to support in the learning technology stack

CLO Magazine

Neither can training be overlooked such that employees often work without a net, exposing the business to errors, delays, liability, material waste, reduced customer satisfaction or attrition. Measured on-the-job performance and, therefore, directly related to appraisals and ROI. Significantly reduce time to market.

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8 Dirty Words

Jay Cross's Informal Learning

It’s better to talk about cost/benefit analysis or meeting specific goals than to speak of ROI. Many managers use the strict accounting definition of returns: changes in the assets and liabilities on the balance sheet. Traditional ROI fails to measure the most valuable returns. Tags: Informal Learning Working_smarter.