ROI: It’s All About Proximity
CLO Magazine
JUNE 29, 2013
I hate ROI. I have been chasing ROI for the past 25 years. I’m not saying training does not contribute to a learner’s on-the-job performance, but in the sense of measuring a Kirkpatrick or Phillips level 4/5 impact, we all know “contributing” is not a strong word. There, I said it.
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