Remove Off-shore Remove Open Remove Open Source Remove Outsource
article thumbnail

What is customer training? Benefits and how to successfully create it

Matrix

Many organizations have either invested in artificial intelligence (AI) solutions or outsourced their customer service in an effort to lower spending. However, these solutions are not always great since state-of-the-art AI is rather costly, and off-shore call centers may come with m ore disadvantages than perks.

article thumbnail

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Open Educational Resources Matures 4. open up exciting opportunities for people to access relevant information where and when they require it. Selective outsourcing continues to grow while comprehensive outsourcing will become less popular. Closely related will be outsourced, especially off-shore content creation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cammy Beans Learning Visions: Meeting Face to Face

Learning Visions

Since the past decade there has been increase in outsourcing of jobs to different off-shore locations. A Conversation with Karl Kapp ► February (11) ID Live with Charles Reigeluth on EdTechTalk Kineo Insights Webinar: Kronos Moodle Case Study Kineo Insights Webinar: The Truth About Open Sourc.

Moodle 100
article thumbnail

The Changing Face of Work and Workplace Learning

ID Reflections

In July 2010, Rackspace Hosting and NASA jointly launched an open-source cloud-software initiative known as OpenStack. Social media and open resources like MOOCs will foster an era of self-driven learners who know what they need, where to find it and take their pick.

Change 227
article thumbnail

The Changing Face of Work and Workplace Learning

Learnnovators

“In July 2010, Rackspace Hosting and NASA jointly launched an open-source cloud-software initiative known as OpenStack. Social media and open resources like MOOCs will foster an era of self-driven learners who know what they need, where to find it and take their pick. ” – Wikipedia.

article thumbnail

THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

In July 2010, Rackspace Hosting and NASA jointly launched an open-source cloud-software initiative known as OpenStack. Social media and open resources like MOOCs will foster an era of self-driven learners who know what they need, where to find it and take their pick.