How to Become a Learning Organization (An Interview with Michelle Ockers)
Convergence Training
APRIL 22, 2019
But they didn’t invent it–Amy Edmonson came up with it (see Edmonson’s book The Fearless Organization ), and she identified it, I think, in 2002, looking at cultures in a hospital system. But this knowledge management team captures all of that output, and they have what they call a lessons implemented register.
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